cancel
Showing results for 
Search instead for 
Did you mean: 

Tariffs

Anonymous
Not applicable
Hi I just noticed because I have ran out of data that I can change my tariff. There is a tariff with 3gb more internet than what I have atm but for the same monthly price. If i change my tariff over to this would my monthly payments change at all? Thanks
Message 1 of 4
824 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
If it’s showing in your MyO2 as a no cost change it will be a free change to you.
It will run you through any changes before your final commitment to change.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 4 of 4
804 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Is it a straight tariff change in your MyO2 or are you looking at new tariffs?
You can’t just change to a new tariff unless your contract is due for renewal but you can change tariff in your MyO2 anytime you want. You will pay whatever the applicable price is as shown.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
815 Views

Anonymous
Not applicable
I guess it's just changing my existing tariff to a different tariff. I was only checking how much a bolt on of extra data would be as I've ran out. I noticed the option to change tariff and there was a tariff for exactly the same monthly price as mine but with an extra 3gb. I just wanted to check if there was any hidden charges or would my monthly payments stay the same
Message 3 of 4
809 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
If it’s showing in your MyO2 as a no cost change it will be a free change to you.
It will run you through any changes before your final commitment to change.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
805 Views