Tariff change

[Burair]

I changed my tariff 2 days ago from £10 to £15 a month and i was expecting it to start from that day as the money was taken from my account that day but later i get to know that my tariff would start from 14th september. I want it to start today as money has already been taken from my account. 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 4445