16-10-2019 11:51
I have a pay as you go phone with £133 credit on,looking to swop to a contract phone. What happens to this if I go contract
Solved! Go to Solution.
16-10-2019 11:57 - edited 16-10-2019 11:59
16-10-2019 11:57 - edited 16-10-2019 11:59
Hi @Tk58
They will transfer your credit over. (That's what they did when I transferred from PAYG to contract)
https://www.o2.co.uk/upgrade/move-to-pay-monthly
Hope that helps and welcome to the forum
.
Veritas Numquam Perit
16-10-2019 11:57 - edited 16-10-2019 11:59
16-10-2019 11:57 - edited 16-10-2019 11:59
Hi @Tk58
They will transfer your credit over. (That's what they did when I transferred from PAYG to contract)
https://www.o2.co.uk/upgrade/move-to-pay-monthly
Hope that helps and welcome to the forum
.
Veritas Numquam Perit
16-10-2019 11:58
16-10-2019 11:58
Thanks can I still keep my number
16-10-2019 12:01
16-10-2019 12:01
Yes just fill in this form when you get your new sim https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number/online-form
Or you can ask Customer service to do it Guide: How to find help & contact O2
Veritas Numquam Perit
16-10-2019 12:15
16-10-2019 12:15
Your number will transfer across automatically.