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Swap a mini SIM card to a nano SIM card

VanMildert
Level 1: Joiner
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My wifes old phone has an O2 mini SIM card and her new phone needs a nano SIM card. How can we get the mini Sim swapped to a nano SIM?

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jonsie
Level 94: Supreme
  • 95558 Posts
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Registered:

Check if the centre can be pushed out, otherwise it's a call to customer service @VanMildert 

 

sim card.jpg

 

If You need to call O2.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

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jonsie
Level 94: Supreme
  • 95558 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Check if the centre can be pushed out, otherwise it's a call to customer service @VanMildert 

 

sim card.jpg

 

If You need to call O2.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

Message 2 of 2
458 Views