Standard sim card won't fit new phone

[ChrisJackson]

I'm on Classic pay and you go, as I don't make many calls. I've just got  a new phone which needs a micro or nano sim card, but my current sim card is standard size. Can I get a new sim card but keep my old number on Classic pay as you go tariff rates?

[madasaf1sh]

@ChrisJackson

All you need do to get a new sim card is ring Customer Services on 4445 from an o2 phone or 0344 809 0202 from any other phone

[MI5]

@ChrisJackson 

First check if you can convert your current sim card to save time. 

[ChrisJackson]

Unfortunately it's a very old sim card, so pop-out conversion is not possible. I'll try phoning and asking for a new sim, as masdaf1sh suggests.

[MI5 · Accepted solution]

@ChrisJackson 

If you can't get through, just order any free payg sim from here https://www.o2.co.uk/shop/sim-cards/pay-as-you-go and do a sim swap from your old sim when the new one arrives Guide: Sim Swap: a mini guide 2017 update 

The swap will transfer your number, tariff and credit to the new sim card.

[ChrisJackson]

Thanks, MI5. I'll do it online and then do a sim swap. I'll post success or otherwise here in due course.

[MI5]

No worries mate, you're welcome

[ChrisJackson]

New sim card arrived yesterday and I did the sim swap with no problems.

Thanks very much to MI5 and madasf1sh for your help and advice.

[MI5]

Good news