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Split Port - Porting Issues from O2 to Lebara

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Happyman-UK
Level 1: Joiner
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‎12-08-2022 00:04

‎12-08-2022 00:04

I ported over my O2 PAYG number to Lebara yesterday and by early afternoon I could send and receive texts and make phone calls - All showed with my correct number.

 

However, I'm unable to receive any phone calls on my number.  When people call it doesn't go through.


I waited until after midnight to be sure but the problem persists.


Is there any way that this can be looked into and if necessary the porting files sent over again to Lebara please ?

 

Thanks in advance

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MI5
Level 94: Supreme
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‎12-08-2022 00:09

‎12-08-2022 00:09

@Happyman-UK 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151132 Posts
  • 647 Topics
  • 28807 Solutions
Registered:

‎12-08-2022 00:09

‎12-08-2022 00:09

@Happyman-UK 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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