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[Lynne7]

Hello I changed password and can’t get into account to see the amount I have in O2 

[madasaf1sh]

@Lynne7 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 4445

[pgn]

Until you get back into your account, @Lynne7 - balance can be found out by keying*#10# for actual balance left, or by sending BALANCE to 20202 from your SMS app.

And you do not need to log in to your MyO2 to top up either, go to https://www.o2.co.uk/topup and key in your number, enter card details and address; or check other ways here: Guide How to Top Up (PAYG) 

Good luck!