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Rollover

Devlbtch-88
Level 1: Joiner
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Hi why hasn't my data been rolled over from last month please...

I don't think its ever been rolled over to be honest and I've just been reading about the tariff/bundle I'm in and it saying it should be rolled over ....

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Enlli
Level 68: Extraordinaire
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We have no way of telling here as we are all customers. Contact O2 on 4445 from your handset or

Guide: How to find help & contact O2 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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@Devlbtch-88 

Rules for rollover data as follows:

Data rollover is available on £10, £15, £20 and £30 data Big Bundles only. On your monthly renewal date you can carry forward up to 100% of your standard monthly data allowance (“Roll Over Data”) into the following month’s data bundle, subject to your total data bundle (Roll Over Data + standard monthly allowance) not exceeding 200% of your standard monthly data allowance at any one time. Any data that cannot be rolled over will expire. Roll Over Data will expire immediately if you fail to renew your Big Bundle on time or if you change tariffs.

https://www.o2.co.uk/termsandconditions/mobile/big-bundles-terms-and-conditions

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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