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Roaming

teresa_62
Level 1: Joiner
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on ‎14-06-2023 14:46

on ‎14-06-2023 14:46

How can I start roaming being abroad? I leaved UK and didn't activate new pay and go card before leaving. Now it doesn't work and I don't know how to start roaming. A load 10 pounds every month, but I can't call or message.

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madasaf1sh
Level 77: Grand Master
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on ‎14-06-2023 14:55

on ‎14-06-2023 14:55

@teresa_62 

 

Your PAYG sim needed to be activated before you left the UK, as it needs to be seen on the o2's network. 

 

 

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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on ‎14-06-2023 22:17

on ‎14-06-2023 22:17

@teresa_62 

From abroad+44 7860 980 202

Call O2 from another phone and they should be able to help you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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