Remove bolt ons from pay as you go.

[Dilys]

I have a pay as you go mobile for my elderly mother who doesn't require any bolt ons and as a basic 3G device has no need for any data, I want to remove the bolt on and only have phone calls and texts.

[Enlli]

We are a community of customers so can't do what you ask.

I'm not sure what plan your mother is on but all include data these days.

I would suggest changing networks but if it is a 3G device as you stated then that will be a problem All the other networks have now shut down 3G and O2's offering is due to be run down next year.

I would suggest a change of handset and a look round to see if any other networks or MNVO has something more suitable 

[MI5]

@Dilys 

If you're already on Pay As You Go, text one of the following free to 21300:

Big Bundles

• BIGBUNDLE5 for the £5 tariff

Unlimited calls and text with no data.

No need to worry about 3g switch off as calls will still go over 2g.

[Dilys]

Thanks for the tip I'll give it a go and see if it works.

👍.

[Dilys]

My Mother is in her 80's and has health issues and this particular phone is designed for the elderly with larger buttons and a larger screen so not many options on the market for the older generation that's not touch screen.

Thanks for the recommendation and your time.

[MI5]

It definitely works @Dilys 

Just makes sure you type a 5 and not an S