Purchase invoices

[wesley3570]

Hi, I work for a community charity and we recieved some funding to support people who are isolated during lockdown. I was tasked with purchasing 10 tablets and decided on the Alcatel 3T 8 refurb.

Long story short, it wasn't easy as you can only add one item to the basket so I had to use mutiple email addresses and check out individually. I had some help from a chap using 'live help'. He said once all the transactions are completed they could all be combined onto one invoice. I need the invoice to submit to the funder as proof of purchase. I made a note of all the order number as I was going along and have them saved.

Can anyone help?

Many thanks

[Anonymous]

For each order, you should have a confirmation email, that will be proof of purchase, as it should have the IMEI's of each device and of course, the date of purchase. This will mean that you will have to log in to all of the email addresses that you set up. But, if that's an issue, just give o2 customer services a ring and they will be able to supply them for you.

[MI5]

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@wesley3570 wrote:

Where would I find the individual invoices?

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In recent orders in each MyO2 http://www.o2.co.uk/myo2

[wesley3570]

Thanks, that was the first place I looked but this is what I see:

My orders

There are no orders to show

Previous orders

There are no previous orders.

[Anonymous]

Hi, Wesley,
You'll need to give o2 a call on 0344 809 0202 ( local call rates, or free from your inclusive minutes ) for help with this.