Solved: Re: Personal hotspot not working

Juliet12 · ‎01-07-2020

Hi, since swapping my old pay monthly sim for pay as you go, my personal hotspot is not working. My laptop trying to connect says “can’t connect to this network”. But I have enough data and use internet on my iPhone as per usual. What to do?

MI5 · ‎01-07-2020

@Juliet12

You can't hotspot on PAYG, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎01-07-2020

@Juliet12

You can't hotspot on PAYG, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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