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Bat · ‎14-11-2024

I requested

Moving from O2 Pay As You Go to O2 Pay Monthly sim contract.

But my old phone number(O2 Pay As You Go) moved to GiffGaff network.

I didn't request Pac code from O2.

one of O2 staff mistake transfer my number to GiffGaff.

how it is possible transfer my number to GiffGaff. (NO PAC Code)??????????????

MI5 · ‎14-11-2024

@Bat

Nothing surprises me these days.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎14-11-2024

@Bat

Nothing surprises me these days.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Pay as you go to pay monthly sim

Change from contract to pay as you go

Top up

eSIM activation

Cancel O2 pay as you go SIM

sim card for gate automation