on 20-01-2021 16:00
hiya
i use to have 2 numbers with you 1as a contact ( 0759xxxxxxxx ) and the other as pay as you go 0771xxxxxx .
i have transfer my contact number to virgin over the years but still kept my pay as you number with you ..I have lostor misplace my pay as you sims a few time which was replaced however on the last occasion you refuse from giving me a replacement unless I can answer some questions .
any long and short I top £10 using my Barclay card and since them has no used it .
please can a replace sim card be sent ..
regards
trevor
on 20-01-2021 16:32
Report it lost and O2 will send a replacement Guide: Lost or Stolen O2 Device? - How to Report it