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Pay as you go abroad

02whatyousay
Level 1: Joiner
  • 1 Posts
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Registered:

I use pay as you go. 

 

I just arrived in Sweden but my phone can not connect any calls. I cant call and I cant receive any calls. 

The roamin is turned on. 

 

Anyone know whats wrong

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Cleoriff
Level 94: Supreme
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Registered:

@02whatyousay 

You may have a roaming bar on your account.

Only O2 can lift it. So borrow a phone, or use Skype to contact them on any of the numbers in this guide

Guide: Coronavirus Community Help and Support 

You may be able to get live chat if you try in the morning https://www.o2.co.uk/contactus 

Veritas Numquam Perit

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Martin-O2
  • 8165 Posts
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Registered:

Any update on your situation @02whatyousay? Are you still having roaming issues? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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