Solved: Pay As You Go for an elderly relative

Roxy · ‎31-03-2020

All,

My mother-in-law has just misplaced her pay as you go mobile, so we’re looking for a replacement. Happy with a phone; just wondering about the sim. She currently tops her phone up buy about £5 every couple or 3 months, so a monthly sim - even with unlimited minutes etc - would be overkill.

Any suggestions? Obvs O2 if the do such a thing, but I couldn’t find anything.

Thanks in advance,

Roxy

jonsie · ‎31-03-2020

O2 don't do a simple sim now. Try the giffgaff or Tesc websites @Roxy

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

MI5 · ‎31-03-2020

@Roxy

Report it lost and O2 will send a replacement sim on the same tariff and number Guide: Lost or Stolen O2 Device? - How to Report it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎31-03-2020

O2 don't do a simple sim now. Try the giffgaff or Tesc websites @Roxy

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Roxy · ‎08-04-2020

Thanks, all.

panic over as she found her previously mislaid phone; some good suggestions for the next time!

Roxy

Cleoriff · ‎08-04-2020

Good to hear @Roxy

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