cancel
Showing results for 
Search instead for 
Did you mean: 

Pac code on new PAYG sim - no credit

Sh500
Level 2: Apprentice
  • 5 Posts
  • 1 Topics
  • 1 Solutions
Registered:
I have ported my phone number to an o2 PAYG SIM only to realise the signal in my area is extremely poor 0 to 1 bar.

The only option I can see is to move again to another provider. But o2 say I can only receive a PAC via text message. I do not want to waste £10 simply to send a message to move elsewhere.

Does anyone know why they cannot simply provide the PAC over the phone?

NB: I am able to receive texts and calls.
Message 1 of 106
3,248 Views
105 REPLIES 105

gjamest
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Hi - I am also trying to get a PAC code to move my number to a new network, but have £0 credit so unable to text PAC to 65075. I have tried speaking to the O2 team on the phone, but they won't give e a new PAC code for my number as I got one from Vodafone only a few days ago. Any help @O2Lisa thanks!!!! 

Message 61 of 106
438 Views

O2Lisa
  • 554 Posts
  • 0 Topics
  • 19 Solutions
Registered:

Morning @gjamest, I'll message you privately and we'll get it sorted for you smiling

My working hours are Monday 08:00 - 18:00, Tuesday - Friday 08:00 - 14:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

signature
Message 62 of 106
393 Views

Rikki
Level 1: Joiner
  • 3 Posts
  • 0 Topics
  • 0 Solutions
Registered:

@O2Lisa  can you help me out with my PAC code request also please?

Message 63 of 106
374 Views

O2Lisa
  • 554 Posts
  • 0 Topics
  • 19 Solutions
Registered:

Course I can @Rikki smiling

I do finish at 2 but I'll message you privately and then we can get it sorted for you first thing in the morning if that's alright

My working hours are Monday 08:00 - 18:00, Tuesday - Friday 08:00 - 14:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

signature
Message 64 of 106
368 Views

Rikki
Level 1: Joiner
  • 3 Posts
  • 0 Topics
  • 0 Solutions
Registered:
That'll be brilliant thank you.
Message 65 of 106
364 Views

Rikki
Level 1: Joiner
  • 3 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Another shout out to @O2Lisa for resolving my request so promptly. Impeccable service.

Message 66 of 106
351 Views

O2Lisa
  • 554 Posts
  • 0 Topics
  • 19 Solutions
Registered:

Aw you're very welcome @Rikki, have a lovely daygrin

My working hours are Monday 08:00 - 18:00, Tuesday - Friday 08:00 - 14:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

signature
Message 67 of 106
348 Views

Cleoriff
Level 94: Supreme
  • 104776 Posts
  • 782 Topics
  • 5178 Solutions
Registered:

@Rikki wrote:

Another shout out to @O2Lisa for resolving my request so promptly. Impeccable service.


And so say all of us @Rikki . Pleased you are sorted with @O2Lisa's help. wink

*The Game Is On*

Girl in a jacket
Message 68 of 106
345 Views

O2Lisa
  • 554 Posts
  • 0 Topics
  • 19 Solutions
Registered:

Thanks @Cleoriff smile

My working hours are Monday 08:00 - 18:00, Tuesday - Friday 08:00 - 14:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

signature
Message 69 of 106
342 Views

KJ101
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Dear @O2Lisa I am having the same issue, I have an 02 pay as you go sim card and am looking the get a PAC code but have no credit. I would be very grateful if you could help me to get it, if possible? thanks

Message 70 of 106
251 Views