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on 14-07-2020 17:28
Its an iPhone 11 max pro - worked overseas fine on 4G on a foreign SIM. It was bought in the UK from an Apple store so its certainly a UK compliant model.
Compared with my wifes model (similar iPhone) and sitting right next to her, hers gets 4G always and mine is stuck on 3G.
Her SIM card might be a bit younger. Could it be that its an old SIM which I have had for about 7 or 8 years ?
How do I get the Network setting sent again to my phone just in case ?
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on 14-07-2020 17:47
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on 14-07-2020 17:47


on 14-07-2020 17:47
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on 14-07-2020 17:47

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on 16-07-2020 20:16
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on 16-07-2020 20:16
Its been about 8 hours now as I did a PAYG to Monthly swap - any insight into how long that takes as I'm more than slightly nervous with having had the same number for 30 years and its not swapped over yet.
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16-07-2020 20:19 - edited 16-07-2020 20:20
Hi, @A_Brit_Abroad, If you switch the phone off, the swap can go through quicker. Switch it back on after about 30 mins. Let me know how you get on.
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on 17-07-2020 09:05
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on 17-07-2020 09:05
Thanks - it went through overnight with the phone off.
I just need to get it onto this O2 email account along with all my other family phones.
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on 17-07-2020 10:21
Hi, @A_Brit_Abroad , Glad to see it went through ok. Do you have a myo2 account registered to you? If so all you have to do is follow the instructions in this link.https://www.o2.co.uk/help/account-and-billing/register-for-my-o2,
If this isn't possible, give 4445 a call from your mobile and you can ask them to assist you. Hope you enjoy the rest of your day.
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on 17-07-2020 16:55
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on 17-07-2020 16:55
Thanks - accounts merged now.

