22-02-2024 08:19
Hi. I'm off to Morocco in a few weeks and I'm looking into what I should do about phones. I gather Morocco is outside O2's "Inclusive Zone" so it would be eye-wateringly expensive to use my O2 SIM (I'm on the old PAYG Classic tariff) and my best option is probably a local "tourist SIM". We both have dual-SIM phones so that shouldn't be a problem, but would I be at risk of running up charges for *incoming* calls to my O2 SIM if I leave it enabled?
The "Travelling outside our inclusive zone" grid in the Mega Guide seems to indicate that if anyone calls me from the UK it will cost them £1.79 but it will cost me nothing to receive the call. Am I reading that right (and would the caller be warned about the cost)? Presumably it would be a good idea to disable voicemail for the duration in any case...
Solved! Go to Solution.
22-02-2024 09:11
22-02-2024 09:11
@Exazet wrote:I'm confused about the grid on the Mega Guide though. In its "Travelling outside outside out Inclusive Zone" table the "From our Europe Zone, To Rest of World" box says:
- Making calls £1.79min
- Receiving calls free
What does that box actually mean?
That box gives the standard rates if you go over the included minutes when using O2 Travel, however, is now irrelevant as there is no longer a 120 min limit.
22-02-2024 08:31
The caller in the UK does not pay extra.
But there are a number of ways to be caught out. Rejected call that go to answerphone will cost, including those incoming silent spam calls. Your phone connecting to data to update or poll home is another.
If it were me I would switch off the SIM Before leaving and just use WiFi to make calls by the likes of WhatsApp
22-02-2024 08:35
Not good news for PAYG customers in Morocco
https://www.o2.co.uk/international/using-your-phone-abroad
It will cost you to make and receive calls.
You also need 4G calling which isn't available on PAYG.
You are better off using a local sim. Turning VM off and using Wifi where available
Veritas Numquam Perit
22-02-2024 09:01
OK, thanks. I neither make nor receive many voice calls anyway so turning my O2 SIM off for a week won't be much of a hardship. It would have been nice to leave it on if receiving calls was free, but evidently not.
I'm confused about the grid on the Mega Guide though. In its "Travelling outside outside out Inclusive Zone" table the "From our Europe Zone, To Rest of World" box says:
What does that box actually mean?
22-02-2024 09:11
22-02-2024 09:11
@Exazet wrote:I'm confused about the grid on the Mega Guide though. In its "Travelling outside outside out Inclusive Zone" table the "From our Europe Zone, To Rest of World" box says:
- Making calls £1.79min
- Receiving calls free
What does that box actually mean?
That box gives the standard rates if you go over the included minutes when using O2 Travel, however, is now irrelevant as there is no longer a 120 min limit.
22-02-2024 09:37
OK, thanks.