Solved: O2 rewards

ConnieW · ‎09-03-2018

I've earned O2 rewards by topping up my Big Bundle PAYG. If I switch to Classic PAYG - will I lose those rewards?

Thanks for your help!

MI5 · ‎09-03-2018

No, as long as you keep your same number you will still get your 10% back on top ups and retain your current rewards.
http://www.o2.co.uk/shop/paygotopup/10backontopups

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-03-2018

No, as long as you keep your same number you will still get your 10% back on top ups and retain your current rewards.
http://www.o2.co.uk/shop/paygotopup/10backontopups

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎09-03-2018

@ConnieW Do you intend on keeping the same number as the rewards will be linked to your current number? I’d have thought they’d either be transferred as credit to your new tariff or stay linked to the number

ConnieW · ‎09-03-2018

Thanks @Anonymous.Yes, I'll be keeping the same number. I just heard that my O2 rewards will be transferred from one tarrif to the other.

ConnieW · ‎09-03-2018

This is great! Thanks @MI5. I went to different O2 stores with this question and the guys there couldn't help me. So I really appreciate your reply.

MI5 · ‎09-03-2018

My pleasure

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎09-03-2018

@ConnieWThey usually direct people to the forum. Oh wait.....that's live chat...

Veritas Numquam Perit

Anonymous · ‎09-03-2018

Your very welcome @ConnieW

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