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O2 Travel

koala321
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Hello, I am on £5 Big Bundle, my phone is a Doro and doesn't have a web browser so isn't using data. I have some questions about using my mobile abroad, as I haven't been abroad with my mobile for a while and am a bit out of date with what happens.

1) If I go abroad to a country outside the Europe zone I am advised to join 02 Travel where I get 100mb for £1.99 a day. What is my allowance for making calls and sending texts outside the Europe Zone with 02 Travel. What calls and texts do I get for my £1.99?

 

2) Is the £1.99 deducted from my credit every day I am abroad or only when data is accessed by the phone? My phone doesn't use data, so would the £1.99 be deducted when I make a call/send a text? When I switch the phone on when abroad will £1.99 be deducted for the day or only when calls/texts/data is made?

 

3) In the Europe zone do I still get unlimited calls and texts for £5 a month, and if I am abroad on the Big Bundle renewal date is £5 deducted in the normal way from my phone?

 

4) In the Europe Zone can I send a picture message to the UK on £5 Big Bundle at the usual UK rate?

 

5) I have no plans to go abroad just yet but would you advise me joining 02 Travel now so the phone is ready to use abroad if I go suddenly. Or should I wait until I set off before I activate O2 Travel? That way if I go to a country outside the Europe Zone only £1.99 is deducted and no more. I don't want to suddenly go abroad and get a large credit deduction for money I can't get back. But if I already join 02 Travel only £1.99 is deducted?

 

Please could someone answer my questions the same way I've set them out. 1) 

                                                 2) etc.

 

Thank you 

 

😀

 

 

 

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MI5
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@Hutches 

Nothing needed.

Just be aware that many EU countries have switched off 3g so to make calls you will need to set your phone to 2g (as 4g calling not available on PAYG).

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Hutches
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Hi @MI5 

I really appreciate that.

Many thanks, have a great day.

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Hutches
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Hi @MI5 

My phone has LTE rather than 4G (i've read that is a pre 4G network but regarded as 4G)

Will roaming still work with that if 3G is switched off in Spain?

Many thanks

Message 23 of 30
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MI5
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@Hutches 

Data isn't a problem, it's just phone calls.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Hutches
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@MI5 

Excellent news, thanks again.

I should probably update my phone anyway lol

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Enlli
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@Hutches wrote:

 

Excellent news, thanks again.

I should probably update my phone anyway lol


 Next year O2 start phasing out 3G. If O2 don't introduce 4G Calling for PAYG before the end of this year, I would definitely go for an updated handset

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
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O2 are leaving it a bit late to put something in place to fix this issue.

I do wonder if they have actually realised the implications or not yet slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
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@MI5 

 

GiffGaff and o2 will get it by the end of 2024, if the GiffGaff community is to be trusted and other places.. although I can see o2 dumping PAYG by the end of the year and moving everyone to Telefonica's PAYG Platform ie GiffGaff

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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Hutches
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Thanks for the info @Enlli 

I've been meaning to upgrade for a while so bought a 5G compatible Samsung after reading this thread.

The prompt I needed!

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MI5
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@Hutches wrote:

Thanks for the info @Enlli 

I've been meaning to upgrade for a while so bought a 5G compatible Samsung after reading this thread.

The prompt I needed!


You still won't get 5g with O2 on PAYG (currently).

giffgaff do, but not O2 at this point in time.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 30 of 30
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