on 25-04-2024 14:18
Hi i purchased a Pay as you go sim in the Uk with European bundle for calls and text and 25gb Data. I'm not getting any signal, i have tried everything. If i do a manual search for a network i can get on to Odido, which allows me to call and show i have data. If use the data first i can get a 4G signal and get online however as soon as i make a call the data stop and i no longer have access to any data. I've changed the APN to pay as you go settings etc.. The only thing i can find is that the o2 sim drops to 3g to call and thats why i loose data as the data here is on only on 4G or higher. So the plan I purchased doesn't work here in Europe. Any help appreciated.
on 25-04-2024 14:36
There's no 4g calling with PAYG which is needed in many EU countries.
4G for data should be restored after the call but you may have to flick airplane mode on and off.
25-04-2024 18:39 - edited 25-04-2024 18:41
25-04-2024 18:39 - edited 25-04-2024 18:41
Sorry if this reply is a duplicate I did reply early in but don't see it... First a thank you M15 for the info. After a call the data doesn't turn back on by itself so you idea of Airplane mode works, it's a pain in XXXX to have to do this everytime. O2 EU roaming states the same service as being in the UK which is obviously not the case for me. They must know this issue.. shame on them to sell it so. But thanks for the info that confirms my original thoughts.
on 25-04-2024 18:59
on 25-04-2024 18:59
It's all due to the lack of 4g calling issue. It's a real PITA!
on 25-04-2024 19:20
on 25-04-2024 19:20
Just had a idea and it worked for me. Android phone. Go to Settings, Connections, Mobile networks, Network Mode. Change it to 2g/3g (auto connect). I can call and don't loose data services and vice versa. So I can roam now like I'm supposed to. Hope this helps anyone in the EU Roaming on a Pay as you go sim.only. Also usefull info make sure you have the correct APN setting. Search Google for O2 APN settings for PAYG.
Here's where I found them https://second-handphones.com/knowledge-centre/post/apn-settings-o2.
Thanks for help M15.
on 25-04-2024 20:50
It's a workaround but obviously you won't get 4g data and in countries with no 3g, it will fail completely.
25-04-2024 23:05 - edited 25-04-2024 23:07
25-04-2024 23:05 - edited 25-04-2024 23:07
Agree M15.. only a work around. But how long is a piece of string... Only constant is change and time. I'll get a refund when I get to the UK, and change to a different network, I travel alot so I need something better and more reliable in Europe and in USA to meet my needs without spending the earth. Any ideas are welcome!!! Was on Three for over 2.5yrs and this month they hit me with alot of roaming charges hence the try on O2. I'll keep searching...
on 26-04-2024 08:04
on 26-04-2024 08:04
Look into Vodafone.
I'm not sure what they offer for PAYG roaming but contract terms are the same as O2 for EU roaming.