Solved: Not sending texts

BWat · ‎04-04-2022

Hi

several months ago I contacted O2 to try and find out why my phone was not sending texts to both Apple and non Apple phones at the same time . I was told my SIM was out dated and I would be sent a new one . I have never received the replacement . Is there a number I can contact O2 direct to have a replacement SIM sent out ..?

MI5 · ‎04-04-2022

@BWat

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

You can also pop into your local O2 store.

Guide: Text Message Tips (not sent or received)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-04-2022

@BWat

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

You can also pop into your local O2 store.

Guide: Text Message Tips (not sent or received)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Not sending texts

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