Nokia 1.3

[Vikki3]

We bought our son a Nokia 1.3 today, it has the £10 big bundle sim so 6gb of data with unlimited calls and texts but it won’t let him call his friend. He can call us, we’re on O2, not sure about his friend but didn’t think that would matter. Also, when checking his google search history it brought up my husbands search history, something he searched earlier in the day before we even bought the phone! (Just costa haha) why would it do that? He has his own email address so we can’t see how it’s done this. Tia for any help

[Cleoriff]

@Vikki3 

Check whether he has inadvertently blocked his friends number.

Not sure why it's picking up your husbands search history though.

Ask him to turn the phone off and back on and check if it happens again.

[MI5]

@Vikki3 

The included mins are for any network so the likely issue is that the friend has accidentally blocked your lads number. See if he can text him or whatsapp etc to check.

Google searches may also show up if phones are used on wifi on the same ip address. This can be prevented by browsing in incognito mode.

[gmarkj]

Check that the husbands google account is not on the phone as it would pull search history through.