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Level 1: Joiner
Posts: 2
Registered: ‎06-08-2019
Accepted Solution

New sim card does not work on old Nokia C7 and N86

Hi there, I was wondering if anyone else experienced this:

 

After upgrading sim card from old (large) o2 sim card to new nano-with-adapter, the new sim card works fine on both android and older, windows phones, but... if inserted into old symbian phones Nokia (C7 and N86), it makes these phones go into continuous loop of swithing on and off. The old (large) o2 sim card worked perfectly fine on these phones.

 

This does not happen with a virgin nano-with-adapter card, which works just fine on these Nokias.

 

Thank you 

Posts: 115,375
Topics: 571
Solutions: 15,774
Registered: ‎04-04-2012

Re: New sim card does not work on old Nokia C7 and N86

@a2a78 Yes, I've had similar issues when using adapters in these older phones with the spring loaded flap type of sim retention.

I think the problem could be down to alignment so try and see if you can position the sim slightly differently.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 2
Registered: ‎06-08-2019

Re: New sim card does not work on old Nokia C7 and N86

After struggling with adapters I ordered a completely new sim card from o2, used it in original (largest) size and after a sim swap the old nokia phones work again!  

Posts: 115,375
Topics: 571
Solutions: 15,774
Registered: ‎04-04-2012

Re: New sim card does not work on old Nokia C7 and N86

Thought that would be it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)