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on 12-03-2022 17:58
I just put in new £20 sim card but accidentally hit £30 top up. It took £10 off and put it in credit but now won't give me the FREE10 It says it's not for me
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on 12-03-2022 18:01
As long as you top up with at least £10 it should still be eligible.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 12-03-2022 18:01
As long as you top up with at least £10 it should still be eligible.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 15-03-2022 11:58
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on 15-03-2022 11:58
Hi I topped up £30 and all I got was £5

