03-11-2023 18:36 - edited 03-11-2023 18:37
03-11-2023 18:36 - edited 03-11-2023 18:37
I have two new Classic PAYG SIMs here I am trying to set up for elderly family members, and want to register for MyO2 so I can top them up as required for them without needing to have the phone.
Registration of these SIMs with MyO2 seems impossible.
Starting at https://accounts.o2.co.uk/signin there is a link to "register now" but clicking that link takes you to https://accounts.o2.co.uk/register which says:
(despite the imgur warning it's just a screenshot of the o2 website)
which is of no help in registering a PAYG SIM.
Calls to customer services result in me either being trying to be upsold to a contract - thanks but that's not the answer I was looking for - or being put on hold for 20+ minutes then the call mysteriously dropping, possibly because the problem falls into the "too hard to fix" bucket.
Am I being really dumb or is this just not working?
14-11-2023 18:56
14-11-2023 18:56
Please keep us updated on developments.
05-01-2024 14:42
FYI looks like the ability to create MyO2 accounts has been silently reinstated at https://accounts.o2.co.uk/register
I was just able to register a PAYG SIM.
05-01-2024 19:38
05-01-2024 19:38
Good news @magic_mike ; very pleased that is resolved. 👍