on 25-10-2020 07:12
Hello,
Today is Sunday and I coudn't make a topup.
I tryed to call your Hotline but there is noone today.
What can I do now?
Solved! Go to Solution.
25-10-2020 08:25 - edited 25-10-2020 08:29
25-10-2020 08:25 - edited 25-10-2020 08:29
I have your message but I can't top up for you. I am a customer just like you.
You have to do it yourself or top up using other ways shown in the guide above.
I see from your other thread you are abroad, so if the voucher doesn't work then you can call O2 using the roaming number in this guide. Guide: How to find help & contact O2
If you are having problems, it may well be due to the fact you have been in Germany a year and have exceeded O2's fair usage policy.
https://community.o2.co.uk/t5/Off-Topic/Use-O2-forever-abroad/m-p/1401771#M202458
Veritas Numquam Perit
on 25-10-2020 07:51
Hi @Svenson
Use a voucher. All ways to top up are here Guide How to Top Up (PAYG)
Veritas Numquam Perit
on 25-10-2020 07:53
on 25-10-2020 07:53
25-10-2020 08:25 - edited 25-10-2020 08:29
25-10-2020 08:25 - edited 25-10-2020 08:29
I have your message but I can't top up for you. I am a customer just like you.
You have to do it yourself or top up using other ways shown in the guide above.
I see from your other thread you are abroad, so if the voucher doesn't work then you can call O2 using the roaming number in this guide. Guide: How to find help & contact O2
If you are having problems, it may well be due to the fact you have been in Germany a year and have exceeded O2's fair usage policy.
https://community.o2.co.uk/t5/Off-Topic/Use-O2-forever-abroad/m-p/1401771#M202458
Veritas Numquam Perit
25-10-2020 08:27 - edited 25-10-2020 08:50
25-10-2020 08:27 - edited 25-10-2020 08:50
It worked.
Great to know