Re: MMS Messaging

Casper3884 · ‎05-06-2021

I am trying to send a photo but i keep getting the message Message not sent service not activated on network but i managed to send one the other day i have checked everything over but nothing keep getting the same message

madasaf1sh · ‎05-06-2021

@Casper3884

Do you have credit on your number in order to send the message as this error comes up when there is no credit.

It could also need your APN settings resetting as well on the phone.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Casper3884 · ‎05-06-2021

i have credit on myphone and my apn settings how do i find that

jonsie · ‎05-06-2021

You need to switch off wifi in order to send mms @Casper3884

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎05-06-2021

Can you send it via WhatsApp or Facebook messenger etc which will be free to send?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎05-06-2021

Mobile data needs to be on and you need a decent data signal too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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