Solved: Lost my sim but want to keep my phone number

Mar2 · ‎08-10-2023

I lost my sim and I would like to have the replacement.

pgn · ‎08-10-2023

@Mar2 - you need to inform O2 of the loss, so they can deactivate the lost SIM. They will send you a replacement as part of this process. Guide: Lost or Stolen O2 Device? - How to Report it

If you do not let them know, you remain liable for any charges incurred on the SIM, so do not delay.

Links to O2 Social Media Team here

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pgn · ‎08-10-2023

@Mar2 - you need to inform O2 of the loss, so they can deactivate the lost SIM. They will send you a replacement as part of this process. Guide: Lost or Stolen O2 Device? - How to Report it

If you do not let them know, you remain liable for any charges incurred on the SIM, so do not delay.

Links to O2 Social Media Team here

O2