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Level 1: Joiner
Posts: 3
Registered: ‎02-01-2021

Lost Sim

Today I was transferring my number from another network but I've lost my O2 payg sim, I now have no active sim and a number I was transferring now lost....How can I get my number transferd to a new sim, I can't call anyone, I can't text anyone....What do I do? Help urgently required.
Level 70: Enigma
Posts: 17,130
Registered: ‎31-03-2010

Re: Lost Sim

@Daviegas Use Skype to call. Lost or Stolen O2 Device


Posts: 116,602
Topics: 573
Solutions: 16,159
Registered: ‎04-04-2012

Re: Lost Sim


I'll ask @O2Lisa  to help

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 462
Topics: 0
Kudos: 64
Solutions: 16
Registered: ‎08-03-2017

Re: Lost Sim

Thanks for the tag @MI5 

I'll message you privately @Daviegas and take some details

My working hours are Monday 08:00 - 18:00, Tuesday - Friday 08:00 - 14:00
Any messages sent outside these time will be responded to on my return.
Thanks Smiley Happy