on 05-01-2021 15:58
I used some of my rewards balance to order a £20 Amazon voucher yesterday. I received a text from 02, but have not received an email with the ecode.
Solved! Go to Solution.
on 05-01-2021 16:07
on 05-01-2021 16:07
on 05-01-2021 16:02
It can take upto 28 days to receive the voucher.
After that you may need to chase it up with O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.
on 05-01-2021 16:07
on 05-01-2021 16:07
on 05-01-2021 16:12
on 05-01-2021 16:12