Lost Pay as you go number due to lack of use.

Wullie · ‎06-09-2016

Due to lack of use my old payg phone has been disconnected from the network. How can I get it recconnected?

MI5 · ‎04-04-2012

@Wullie call or chat to customer service and if it hasn't been too long, they will reconnect you.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

jonsie · ‎04-01-2009

Call customer service or use live chat in the morning which can be accessed using IE or Edge browsers.

If it's not too long past the 6 month rule then they could reactivate the number and replace the credit.

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

b4u2 · ‎04-08-2016

usually once your number is disconnected then you have lost it therefore always make sure to do at least one vchargeable activity on your account every six months

MI5 · ‎04-04-2012

Providing the number has not been reallocated, O2 will always reconnect you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Pay As You Go

Lost Pay as you go number due to lack of use.

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Re: Lost Pay as you go number due to lack of use.