cancel
Showing results for 
Search instead for 
Did you mean: 

Keep my old number

Oliver25
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi

I had to replace my old sim as it was damaged but I wish to keep my old O2 number & can't find the option to do this

Message 1 of 3
72 Views
2 REPLIES 2

Bambino
Level 85: Esteemed
  • 24143 Posts
  • 1053 Topics
  • 3785 Solutions
Registered:

@Oliver25 Quickest way is to call into an O2 store if you have one nearby and they'll give you a new sim with your details on it. Be sure to bring photo ID with you.

Alternatively: How to find help & contact O2: A Guide - O2 Community

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 3
65 Views

MI5
Level 94: Supreme
  • 150112 Posts
  • 641 Topics
  • 28602 Solutions
Registered:

@Oliver25 

You need a number migration.

Guide: Migration & porting into O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
64 Views