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[LilianW]

When I try to change from PAYG  to a rolling plan I get the message "you have attempted an action that goes against your current plan" or something like that

[MI5]

@LilianW 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

[LilianW]

I'm so sorry, I thought I was talking to an automated bot, you must think I'm incredibly rude! I realised I can't change my plan as I already have a change pending which doesn't take affect until the 9th. Apparently you can change a plan when there's already a change pending. I guess I just have to wait it out with no data until then.