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Poppyaul1 · ‎11-05-2021

Hey, PLEASE TELL ME ASAO IF O2 have a pay back emergency credit option?

Cleoriff · ‎11-05-2021

No they don't. However if you have problems with payment you need to contact the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Other customer service numbers are in the link below.

Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

MI5 · ‎11-05-2021

@Poppyaul1

It depends on which PAYG tariff you are on.

If it's available to you, it will be an option on the IVR when you dial 4444

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎11-05-2021

@MI5Is that the 'Lend us a Quid' option?

I thought that was finished but still available according to this?

https://www.o2.co.uk/myo2/top-up/lend-us-a-quid

Veritas Numquam Perit

MI5 · ‎11-05-2021

Yes but as I said it's tariff dependant.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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