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[Poppyaul1]

Hey, PLEASE TELL ME ASAO IF O2 have a pay back emergency credit option?

[Cleoriff]

@Poppyaul1 

No they don't. However if you have problems with payment you need to contact the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Other customer service numbers are in the link below.

Guide: Coronavirus Community Help and Support 

[MI5]

@Poppyaul1 

It depends on which PAYG tariff you are on.

If it's available to you, it will be an option on the IVR when you dial 4444

[Cleoriff]

@MI5Is that the 'Lend us a Quid' option?

I thought that was finished but still available according to this?

https://www.o2.co.uk/myo2/top-up/lend-us-a-quid 

[MI5]

Yes but as I said it's tariff dependant.