Solved: Missing order

Jules28 · ‎10-06-2025

How do I find out when my order will be ready to collect. It should have been delivered to the store by now.

pgn · ‎10-06-2025

Check your texts or e-mails, or call the store, @Jules28 - https://stores.o2.co.uk/

|-- O2 Social Media Team via Facebook Messenger

View solution in original post

pgn · ‎10-06-2025

Check your texts or e-mails, or call the store, @Jules28 - https://stores.o2.co.uk/

|-- O2 Social Media Team via Facebook Messenger

MI5 · ‎10-06-2025

@Jules28

Track my order

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎10-06-2025

As noted multiple times in the link provided above - e-mail comes first: "you’ll be able to track your order in My O2, once you’ve had an email saying it’s been despatched."

Do check your spam folder as well, @Jules28

|-- O2 Social Media Team via Facebook Messenger

O2

Missing order

removing the Disney channel

European Zone Allowance

Sell Phone

Two payments taken the same day?

Voicemail charges outside Europe