I need a manager to call me

[0686]

I was meant to be getting a call from a manager. The agent told me he'd raised a complaint for me (I didn't even have a complaint at the time but now I do). I've not had the call back, my charges haven't been paused, it looks like I've been charged a penalty, I tried to all, was waiting for ove 1 hour and twenty minutes then it hung up. I need a manager to call me

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

[Oxonian]

You have posted on the "Pay As You Go" board @0686 - presumably that was a mistake ? ❓