I am overseas I have a UK number but......

[overseas]

I am overseas, I have a UK number with o2 but I did forget to top up my phone and I just topped up using my UK number while overseas but there is no network connection where I am thats working with o2 sim that I have from UK to connect or show that I just payed for a top up. Now I am having trouble logging into my o2 account fully due to this because I can not get my phone code and I just also topped up online to be able to use my phone but now can not. What can I do here?

[madasaf1sh]

@overseas 

It all depends on when you last topped up, and what PAYG tariff you have.. 

best thing to do is use Skype ( Guide: A Guide to Skype ) and call +44 800 081 0255 and then speak to customer services, as some of the PAYG plans have time limits on top ups..

[Enlli]

OK. When did you last make a chargeable call?

When did you last top up?

Depending on your tariff the SIM may have been disconnected for none use.

As we are just customers here I would suggest

Message O2 on 

 (Facebook) (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or 

Instagram (https://o2uk.co/O2CIG) ,,

They should be able to help you.

[pgn]

If you think your phone is misbehaving because you forgot to top-up, the mobiletopup site near the end of this guide works well from anywhere with very little extra overhead, @overseas Guide How to Top Up (PAYG) 

[Oxonian]

@overseas 

You might want to think about getting a local PAYG SIM to get yourself up and running in the short term if the suggestions already made don't immediately solve your issue.   

[MI5]

@overseas 

Have you tried rebooting your phone?