How do I return a device?

[Arctic_Monkey]

Hi all,

How do I return a device?

I can't get through to customer service.

Thanks

[O2Karl]

Hi @Arctic_Monkey 

You do have a 14 day change of mind if you are not happy with the device or would like an exchange please follow this link

Here are details for returns. if you do not wish to keep the device.

Hope that helps.

[TallTrees]

Hi @Arctic_Monkey 

Welcome to the o2 community forum. 

Sorry you are not happy with your device you can return to o2. Links provided above

Hope you find something that you like soon