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Upgraded to sim only deal..it saying I've no data left? But I bought the unlimited data one

Thatcher180
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So I upgraded to a unlimited sim only deal for my son as his device plan was all paid for..

But it's saying he has no data left?

Has it not updated yet or what?

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pgn
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The data levels are all over the place until the billing cycle changes, @Thatcher180 

There will be a levelling for the advance payment last month and reconciliation at next month's bill - and data levels may stabilise overnight. Any queries, contact O2 Guide: How to find help & contact O2 has all the ways. Social Media team seems best, but pick one of the links just below, stick with it and be persistent. Good luck!

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Elihearts
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Give it time and some additional tallys (Pie charts will appear) 

Itll show unlimited data etc 

 

Elihearts_0-1749039633971.png

 

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