Solved: GOT ROBBED BY O2

Julian2 · ‎26-08-2021

yesterday was my renewal bundle day which I had for £10 a month. I decided to switch to £15 to get more data and immediately topped up. Guess what? It didn’t work the £15 bundle but it renewed the £10 one remaining with a £5 balance. Today i looked at my O2 account and it shows I have no bundle and only £3 balance as £2 have already been used on data. What the heck is that? This is so stupid and annoying

MI5 · ‎26-08-2021

@Julian2

Call 4445 and ask O2 to sort it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Julian2 · ‎26-08-2021

MI5 · ‎26-08-2021

@Julian2

Call 4445 and ask O2 to sort it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

GOT ROBBED BY O2

Top up

My phone got stolen

Spend cap

Cancel my sim only

Did they downgrade me?