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Personal HotSpot on a PAYG iPhone SE - iPhone says I need to contact O2 to activate?

Mike1954
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Personal HotSpot on a PAYG iPhone SE - iPhone says I need to contact O2 to activate?
I am using the latest iOS version and O2 guide says I should be able to just turn it on?

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MI5
Level 94: Supreme
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@Mike1954 

Try a reset of your network settings 

Your apn should be "payandgo.o2.co.uk"

If that doesn't help, contact O2 to check account Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120736 Posts
  • 605 Topics
  • 18201 Solutions
Registered:

@Mike1954 

Try a reset of your network settings 

Your apn should be "payandgo.o2.co.uk"

If that doesn't help, contact O2 to check account Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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