Freeze my number

[Anna3103]

I have a O2 pay as you go tariff, I’m leaving the country for three months and I won’t need my O2 SIM card for that period. How can I still have my number and tariff when I’m back? Or do I have to pay even when I’m not using it?

[Cleoriff · Accepted solution]

@Anna3103 

You need to make a call or text every 6 months, although I would make one before you go as some people have found the number disconnected after 3 months just recently.

This will keep your sim active.

[Anna3103]

How can I make a chargeable call?

[Cleoriff]

@Anna3103 

Just make a call or send a text, this will ensure O2 are aware the sim is still being used.

[jonsie]

You need to keep paying your bill.

That will be enough to keep the account active

Only members of armed forces in a war zone can freeze their account

[Bambino]

Bit confusing. OP has said they have a Pay & Go tariff but posted in Pay Monthly. Which is it @Anna3103?

[Anna3103]

Pay as you go tariff

[madasaf1sh]

One call or text every 3months will keep the number alive, and also ensure you have credit on there

[MI5]

Just don't top up until you come home if you're not intending to use the phone.