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JayRaven · ‎06-05-2022

Got my new sim today, topped up £10, then tried to claim my free £10 credit that expires on 29.05.22. To be told this offer is not for me.

Cleoriff · ‎06-05-2022

@JayRaven

You need to contact O2 on 4445.

Or social media

You can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎06-05-2022

@JayRaven

You need to contact O2 on 4445.

Or social media

You can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

MI5 · ‎06-05-2022

@JayRaven

Only applies if you meet the criteria here https://www.o2.co.uk/termsandconditions/rewards/o2-pay-and-go-10-pound-extra-credit-offer-terms-and-...

Sim must have been obtained through an O2 channel.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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