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Change to Payg

cloak
Level 1: Joiner
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Hi

Can I change from my pay monthly tariff to a payg ? Since finishing work my usage has gone right down and I’m nowhere near using the data minutes or texts on my monthly tariff

 

if I change can I keep my phone number ?

 

thanks

Keith

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MI5
Level 94: Supreme
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@cloak 

Guide here Guide: Migration & porting into O2  

and O2 help here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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b4u2
Level 8: Talented
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@cloak 

You should definitely be able to keep your number but if you are in contract there may be early termination fees for ending in middle. Call 4445 to speak with customer care 

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MI5
Level 94: Supreme
  • 149386 Posts
  • 641 Topics
  • 28495 Solutions
Registered:

@cloak 

Guide here Guide: Migration & porting into O2  

and O2 help here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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