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Extra data not applied

Catme4
Level 1: Joiner
  • 2 Posts
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Hello, I bought a big bundle for my new sim yesterday but I haven't received the extra data advertised. I did send 5XDATA to 2424 yesterday but got no response.
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Cleoriff
Level 94: Supreme
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@Catme4 

Contact O2. All numbers are in this guide. Guide: Coronavirus Community Help and Support 

Try 0800 587 4005 first.

Veritas Numquam Perit

Girl in a jacket
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Catme4
Level 1: Joiner
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I've been calling that number. I got cut off twice, third time got passed from pillar to post. I don't think I'll be bothering with 02 again
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LukasB
  • 1791 Posts
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Registered:

Hey @Catme4 did you manage to get through to someone? Or do you need further assistance with this?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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