Didn’t receive my unlimited calls after topping up...

Sd16 · ‎31-03-2020

I topped up my phone but didn’t receive my unlimited calls and texts

Cleoriff · ‎31-03-2020

@Sd16

Are you on a Big Bundle? The top up is taken in exchange for your allowances. If not showing just reboot your device

Veritas Numquam Perit

MI5 · ‎31-03-2020

fixing title

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Sd16 · ‎31-03-2020

MI5 · ‎31-03-2020

Not seen that tariff for a long time

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Sd16 · ‎31-03-2020

I’m on the 02 unlimited top £10 for unlimited txts top up £15 for 02 unlimited calls and txts.

Cleoriff · ‎31-03-2020

Wow @Sd16 . You must have had that tariff for ages.

Veritas Numquam Perit

MI5 · ‎31-03-2020

@Sd16

systems are on a go slow at the moment so hopefully it will update at midnight.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Sd16 · ‎31-03-2020

I have indeed. Will this update to free calls tomo

MI5 · ‎31-03-2020

Just after midnight hopefully.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Didn’t receive my unlimited calls after topping up £25

Data Usage

5G on pay as you go

Sim post ordered

Money back

2g 3g switch off