Solved: auto top up

mrhappy38 · ‎31-03-2020

Does anyone know how to cancel auto top-up?

mrhappy38 · ‎31-03-2020

Hi Thanks by sum luck I managed to get there just need an email off them to continue

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jonsie · ‎31-03-2020

You can do it yourself in My O2 but you may be better doing it on a PC.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

mrhappy38 · ‎31-03-2020

how do i do that i have looked around but no luck

MI5 · ‎31-03-2020

@mrhappy38

https://autotopup.o2.co.uk/o2uk/FAQ.aspx

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

mrhappy38 · ‎31-03-2020

Hi Thanks by sum luck I managed to get there just need an email off them to continue

jonsie · ‎31-03-2020

Check your spam folder too.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

auto top up

Use balance to pay for taffif

Restart after using my allowance

Close account

Inheriting account/phonenumber from parent

Money taken yet phone not topped up!